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Senior Programme Leader For Multicultural Services

3 weeks ago

Adelaide, South Australia beBeeCulturally Full time $79,999 - $124,999

CAASSA is a not-for-profit organisation helping thousands of Culturally And Linguistically Diverse (CALD) people in Adelaide.

As the service arm of the Vietnamese Community in Australia/SA Chapter Inc., CAASSA has a long and proud history of supporting our community since 1978.

Our vision is to connect, empower, and support CALD communities in South Australia.

We offer a wide range of programs and support for CALD communities across aged care, NDIS, treatment and support services for alcohol and other drugs, gambling harms, mental health, community education, community participation, and maintaining cultural connections through festivals and events.

Our workplace environment is friendly and culturally diverse, with flexible working arrangements available.

Culturally Responsive Leader

The successful candidate will oversee various programs and services supporting CALD communities, including mental health, alcohol and other drugs (AOD), and other community support services.

This senior role provides leadership and supervision to Program Team Leaders, ensuring effective day-to-day operations of services and program delivery meets funding requirements, reporting obligations, and aligns with evidence-based and best practice standards.

Key Responsibilities
  • Strategic Support: Provide high-level advice and report to the Executive Manager in planning and decision-making.
  • Program Oversight: Lead and manage the delivery of government and partner-funded programs, ensuring quality outcomes.
  • Staff Leadership: Supervise, mentor, and develop Team Leaders to build capability and maintain strong performance.
  • Community Engagement: Strengthen connections with CALD communities to ensure services are culturally safe and responsive.
  • Stakeholder Engagement: Represent the organisation with professionalism, building and maintaining strong partnerships with key stakeholders.
  • Risk Management: Lead risk identification, assessment, and implementation of strategies to mitigate risks in service delivery.
  • Compliance & Reporting: Maintain accurate records, reporting, and resources in line with policies, procedures, and funding body requirements.
About You

Demonstrated experience in program leadership within the health, community, or social services sector.

Strong understanding of issues impacting CALD communities.

Proven ability to lead, mentor, and develop staff.

Excellent stakeholder engagement and communication skills.

Ability to manage compliance, reporting, and risk management processes.

Qualification/s
  • Bachelor's degree in Social Work, Counselling, Psychology, or other relevant fields.
Experience
  • Demonstrated leadership experience in a community or human services context.
  • Strong interpersonal, organisational, and team development skills.
  • Proven ability in planning, service design, and program evaluation.
  • Understanding and application of best practice approaches in mental health, AOD, and comorbidity issues.
  • Work with CALD clients and communities.
Essential Criteria

Current Australian Drivers Licence; Child Safe Environment Training and Working With Children Check.

Apply via COB 26/09/2025.

Your Application Will Include The Following Questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Practice Leader?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you have a current Working With Children (WWC) Check?
  • Do you own or have regular access to a car?

Please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.