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Team Leader

1 month ago


Dowsing Point, Tasmania, Australia Nexus Inc Full time
About the Role

Nexus Inc is seeking an experienced Team Leader to join our Supported Living team in the Kingston region. As a Team Leader, you will be responsible for leading a team of Support Workers who work with clients to improve their daily lives and achieve their individual goals.

Key Responsibilities
  • Monitor and prepare reports about client progress, quotes, and plan reviews, as requested
  • Monitor, review, and update all client-related data and documentation, and report all changes to support staff
  • Maintain and monitor all client funds within your delegation and report changes as required, including advising management when additional funds are required for client supports
  • Monitor the use of restrictive practices and report as required
  • Maintain communication with all stakeholders, including families, financial administrators, allied health and medical providers, guardians, other service providers, and any other significant persons regarding client support
  • Prepare and summarize documents required for healthcare specialists, as required
  • Prepare agendas and facilitate staff meetings, focusing on quality audits, client needs, and any changes to Nexus policy and/or procedures
  • Conduct individual staff supervision, performance reviews, and liaise with Human Resources as required
  • Monitor staff training needs, attendance, and performance
  • Supervise and undertake all requirements for new staff, including conducting buddy shifts, orientation, site inductions, and sign-off on probations
  • Provide On-Call support in response to staff and client matters as part of a rotating On-Call roster
About You

We are looking for a candidate with the following skills and experience:

  • Well-developed written and verbal skills with an ability to communicate across different levels of the organization
  • Substantial experience supporting people with a disability or other similar experience providing direct care supports
  • Strong time management skills with the ability to prioritize competing tasks
  • Capacity to build rapport and provide support to employees
  • High-level data management skills
  • Knowledge of statutory requirements relevant to your work
  • Ability to manage a diverse team
  • Experience in a similar position in the not-for-profit sector (desirable)
  • Understanding of the National Disability Insurance Scheme (NDIS) (desirable)
  • Diploma of Disability, or Diploma of Community Services, or Diploma of Frontline Management (desirable)

Please note that a pre-employment medical will be required for this role, including drug and alcohol testing.

Nexus Inc is an equal opportunity employer, and we encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander people, and people from diverse social and cultural backgrounds.