Adventure Travel Booking Coordinator

14 hours ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $75,000
About the Role

As a key contact for inbound service and bookings, you will be allocated specific trips to manage end-to-end.

You will be the first point of contact with our customers, answering their questions as they prepare for their trip and when they get back.

Your job is to deliver exceptional customer service over email and phone, guiding them to the best decision.

We have a collaborative environment, allowing you to advise customers if a trip isn't right for them without any negative impact.

Deliver outstanding service, ensuring our customers relax and look forward to their exciting holiday, knowing all details are taken care of.

Key Responsibilities:

  • Manage inbound enquiries for adventure travel trips
  • Provide expert advice to customers before and after their trip
  • Be the go-to expert for our guests as they prepare for their adventures

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