Customer Experience Associate

2 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $85,000
Job Overview:

We are seeking a highly motivated and results-driven professional to join our team as a Customer Experience Associate. This role is perfect for someone who is passionate about delivering exceptional customer experiences.

The successful candidate will be responsible for a variety of tasks, including:

  • Liaising with customers to provide timely and effective solutions
  • Processing quotes and orders in a fast-paced environment
  • Managing and monitoring workloads to ensure efficient delivery
  • Keeping customers updated on order status
  • Maintaining accurate records of customer interactions

To succeed in this role, you will need to have a strong work ethic, excellent communication skills, and the ability to work well under pressure. You will also thrive in a fast-paced environment and have the personal drive to 'get things done' and follow through to execution.

While prior experience in customer service is beneficial, it's not necessary. We encourage applicants without this background to apply, as we offer training and ongoing support to ensure success in the role.

We are committed to providing a positive work/life balance and a family-first operating philosophy. Our goal is to make a difference in the lives of our customers and the communities we serve.

Key Responsibilities:

  • Deliver exceptional customer service through timely and effective solutions
  • Process quotes and orders efficiently and accurately
  • Manage workload to ensure efficient delivery
  • Maintain accurate records of customer interactions

Required Skills:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Strong work ethic and personal drive
  • Basic computer skills and knowledge of Microsoft Office

Benefits:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

How to Apply:

If you are interested in this opportunity, please submit your resume and cover letter to us. We look forward to hearing from you

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