
Sydney Executive Lounge Senior Supervisor
1 week ago
Welcome to our elite hospitality team, where luxury and service collide. As a senior supervisor, you will be responsible for ensuring the highest standards of quality and guest experience in our Executive Lounge.
Our hotel is renowned for its breathtaking views of Sydney Harbour and Opera House, with 509 luxurious rooms and suites, and world-class dining venues. We are looking for an exceptional leader to join our team and help drive our growth.
As part of our leadership team, your key responsibilities will include:
- Cultivating a personalized VIP experience for our guests
- Driving revenue growth through F&B sales and maximizing opportunities
- Coaching and developing your team to deliver exceptional service and quality
You will also be involved in driving team engagement, managing people, responding to guest feedback, maintaining brand and cleanliness standards, and collaborating with other departments across the hotel.
We are seeking an individual with strong leadership skills, excellent communication abilities, and a passion for delivering exceptional guest experiences. You should have at least 1 year of experience in Food & Beverage or Front Office, with team leader or supervisor experience. A degree in Hotel Management or a related field would be advantageous.
We offer a range of benefits that support our colleagues throughout their careers, including colleague discounts, paid birthday leave, enhanced parental leave, and proactive wellness and mental health days. Our lifelong development programs and IHG career milestone celebrations will help you grow and develop as an individual.
At our hotel, we're committed to delivering True Hospitality for Good. We're passionate about sharing our international know-how and cultural wisdom in truly impressive surroundings. If you're a natural leader who thrives in fast-paced environments and prioritizes excellence, we'd love to welcome you to our team.
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