
Operational Risk Manager
3 days ago
We are seeking a seasoned risk management professional to strengthen our risk and control capabilities across Everyday Banking Operations.
This role offers an excellent opportunity for operational risk experts to broaden their impact in retail banking or home lending environments, particularly in leading risk assessments, advising on emerging risks, and performing proactive risk identification initiatives.
- Develop and implement risk assessments for business and product change initiatives under the Change Management Risk Standard (CMRS).
- Provide expert advice on emerging risks and control implications, ensuring risk mitigations are embedded early and influencing cross-functional stakeholders with clear, actionable risk guidance.
- Conduct and lead proactive risk identification initiatives, such as risk deep dives.
Key Responsibilities:
- Design, implement, and assess controls aligned to operational and compliance risk frameworks.
- Drive control uplift initiatives and support control assurance activities, maintaining compliance arrangements and obligations while ensuring adherence to policies, procedures, laws, regulations, and industry codes.
- Lead structured root cause analysis and resolution planning for incidents, Risk and Control Self-Assessments (RCSA's) and Compliance Self-Assessments (CSA's).
Risk Reporting & Governance:
- Draft reports and deliver insights through dashboards and trend analysis to inform senior stakeholders and governance forums.
- Enhance data quality across systems and support external assurance activities, including line 2 reviews and audits.
Required Skills & Qualifications:
- Proven experience in operational risk and compliance within financial services, ideally in retail banking and risk repositories.
- Expertise in control design, implementation, and assurance, as well as issue management.
- Strong communication and advisory skills, with the ability to influence and collaborate across business units and senior stakeholders.
- Resilience, adaptability, and the ability to navigate complex stakeholder dynamics are essential for success in this role.
- Tertiary qualifications in risk, business, or related disciplines, and professional certifications are advantageous.
Your Development Opportunities:
We are committed to building a diverse and inclusive workforce reflecting our customers, businesses, and communities. We nurture and support our people by focusing on skill and talent development, collaboration, flexibility, and internal promotion.
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