Digital Transformation Leader

2 days ago

Sydney, New South Wales, Australia beBeeSolution Full time $180,000 - $220,000
Senior CRM Architect Role

The company is seeking a highly skilled Senior CRM Architect to lead the design and implementation of Microsoft Dynamics 365 CRM solutions. This role involves collaborating with stakeholders to translate business needs into scalable CRM solutions, defining technical roadmaps, and providing architectural oversight.

Key Responsibilities:

  • Lead the overall solution design and architecture for the Microsoft Dynamics 365 CRM transformation programs.
  • Collaborate with business stakeholders, enterprise architects, and technical teams to translate business needs into scalable CRM solutions.
  • Define the technical roadmap, integration architecture, and migration strategy from legacy systems to MSCRM.
  • Provide architectural oversight across all CRM modules (Sales, Service, Marketing, etc.) and related Dynamics 365 applications.
  • Ensure alignment with enterprise architecture, security standards, and data governance frameworks.
  • Guide development teams with best practices and technical standards across configuration, customization, and integration.
  • Conduct architectural reviews and provide recommendations for performance tuning, scalability, and resilience.
  • Engage with Microsoft and other third-party vendors as needed for platform support and solution alignment.

Required Skills & Experience:

  • Proven experience as a Solution Architect preferably on Microsoft Dynamics 365 CRM transformation projects.
  • Deep understanding of MSCRM modules
  • Strong background in solution design, system integration (Azure, Power Platform, APIs), and data migration strategies.
  • Solid grasp of CRM best practices, security model, business process flows, and custom workflows.
  • Experience working in large enterprise environments with complex stakeholder ecosystems.
  • Familiarity with Agile/DevOps methodologies and tools.
  • Excellent communication and stakeholder engagement skills.

Sr. MS Dynamics CRM Developer:

  • 7+ years of experience in CRM Development
  • Develop, customize, and configure Microsoft Dynamics 365 CRM to meet business requirements in banking, insurance, or financial services.
  • Design and implement custom entities, plugins, workflows, business rules, and Power Automate flows.
  • Integrate Dynamics 365 CRM with core banking systems, ERP, payment gateways, and third-party financial applications.
  • Develop and optimize Power Apps, Power BI dashboards, and Power Automate solutions for reporting and automation.
  • Ensure security, compliance, and data integrity by implementing role-based access, field-level security, and audit logs.
  • Collaborate with business analysts, testers, and end-users in an Agile/Scrum environment to deliver high-quality CRM solutions.

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