Café Service Ambassador
7 days ago
About Aligned Leisure
Aligned Leisure is a leading leisure management company, operating a network of health, fitness, and leisure facilities across Victoria and New South Wales. As a subsidiary of the Richmond Football Club, we pride ourselves on our commitment to developing our people in a supportive environment.
Our culture is built on the values of connecting with customers and staff, through storytelling and authenticity, to build genuine relationships. We are constantly seeking talented individuals who share our passion for delivering exceptional service and contributing to the growth of our business.
As a Café Attendant, you will play a key role in delivering outstanding service quality that exceeds customer expectations. Your relentless pursuit of excellence will drive sales opportunities and build quality relationships with facility users, leading to improved revenue through repeat customers.
Key Responsibilities:
- Deliver exceptional customer service, ensuring every interaction meets or exceeds customer expectations.
- Maximise sales opportunities by promoting products and services to customers.
- Prepare and serve food and beverages to a high standard, maintaining a clean and well-presented café environment.
- Undertake POS transactions efficiently and accurately.
Essential Qualifications and Experience:
- Proven experience in delivering exceptional customer service.
- First Aid and CPR Certificate.
- Food Handling Certificate.
- Working with Children Check.
Personal Attributes:
- Customer-focused and passionate about delivering exceptional service.
- Understanding and enthusiasm for the leisure industry.
- Relentless in their approach to sales and service.
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