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Case Manager
2 months ago
Haven Home Safe is a commercially operated, profit-for-purpose homelessness organisation specialising in housing solutions with the aim of providing hope and care to Victorian communities to prevent homelessness and end housing stress.
Job Summary:
We are seeking a dedicated Case Coordinator to join our team in Victoria, to provide case management to families and individuals who are homeless or at risk of becoming homeless.
Key Responsibilities:
- Maintain a client case load in line with funding and program guidelines.
- Support each client with a tailored case plan using a client-centred framework.
- Support clients to improve their capacity to obtain adequate accommodation through the provision of tailored and holistic case management.
- Proactively assist clients to move towards self-reliance by working within a strengths-based, solution-focused framework and delivery of appropriate assessment, planning and review procedures.
- Work proactively with key external agencies to support clients throughout their case management to ensure safe and appropriate outcomes are sought.
Requirements:
- A formal qualification in related disciplines such as Social Work, Community Services, Welfare, Social Sciences or other relevant qualifications (highly desirable) or significant experience in a similar position.
- Demonstrated experience in a dynamic social service setting servicing clients and/or experience working with homeless individuals and families or people experiencing housing crisis.
- Experience using Microsoft Office (Word, Excel, Outlook, Teams etc.).
- Knowledge of Customer Relationship Management databases.
- Haven Home Safe requires all its staff, volunteers, directors and contractors to have had their first two vaccine doses for COVID-19, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.
About Us:
Haven Home Safe is committed to building an inclusive workplace where all people feel valued, are empowered to bring their complete, authentic selves to work, and have equal access to opportunities to help them reach their full potential.
We welcome applications from Aboriginal and Torres Strait Islander peoples, People with disabilities, culturally and linguistically diverse people, including refugees to our country, and Lesbian, Gay, Bisexual, Transgender, Intersex, and Queer+ (LGBTIQ+) community.
