Pet Care Customer Service Representative

5 days ago

Wollongong, New South Wales, Australia beBeeReceptionist Full time $50,000 - $65,000
Customer Service Receptionist

We are seeking a highly skilled and customer-focused receptionist to provide outstanding service to our clients and their pets.

The successful candidate will be part of an experienced, fun-loving team that supports each other in career longevity and work-life balance.

About the Position:
  • Provide exceptional customer service over the phone and face-to-face
  • Welcome clients and their pets to the clinic
  • Manage appointments for clinical staff
  • Liaise with vets and vet nurses to ensure efficient daily scheduling
  • Process invoices and payments
  • Maintain a neat and tidy reception and waiting area
  • Sell products and services benefiting clients and their pets
About You:
  • A minimum of 3 years' experience in customer service is essential
  • Full-time or part-time availability with flexible hours/days
  • Vet clinic or animal care industry knowledge is advantageous but not essential
  • A genuine passion for helping clients with strong communication and interpersonal skills
  • Multi-tasking with excellent time management and attention to detail
  • Competent with computers, EFTPOS, and basic banking
  • Comfortable working independently and contributing to a positive team environment

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