Airport Operations Manager

10 hours ago

North Mackay, Queensland, Australia beBeeAirport Full time $90,000 - $120,000

Job Title: Airport Operations Manager

The Airport Operations Manager is a pivotal role that oversees the day-to-day operations of airport services. This includes managing the safety and compliance standards, stakeholder relationships, workforce management, performance and resource management, audits, and reporting.

Responsibilities:

  • Drive, enforce, and manage Safety and Compliance standards in accordance with Airline and Company Standard Operating Procedures.
  • Cultivate cohesive relationships with the Airport Authority and Airline Customer stakeholders.
  • Oversee the recruitment process, proactively identifying opportunities for growth.
  • Manage staff performance and provide objective feedback, guidance, and support.
  • Effectively communicate Safety and Compliance updates through regular Toolbox meetings.
  • Efficiently plan and schedule daily resources, minimising overtime.
  • Oversee regular Airline and Company audits, presenting feedback and results to key stakeholders.
  • Prepare safety and incident/accident investigations, generating comprehensive reports.

Requirements:

  • A minimum of 3 years' experience in Ground Handling Services at an Australian Airport.
  • A minimum of 5 years' experience in people management, with a strong ability to confidently and effectively manage people.
  • A deep understanding of Airport Regulations and Compliance.
  • A thorough grasp of Airline Customer expectations regarding Safety and Compliance.
  • Ability to meet deadlines, maintain high standards, and pay meticulous attention to detail.
  • Proficiency in Australian Employee Relations legislation.
  • Exceptional leadership qualities, empowering individuals and building effective teams.
  • Resilience in overcoming operational and workforce challenges.
  • Confidence in participating in the recruitment process and team building.
  • A strong aptitude for learning new skills and using various IT and software programs.
  • Effective problem-solving skills, with the ability to remain composed under pressure.
  • Innovation, creativity, and strategic thinking in developing solutions.
  • Strong communication skills, including articulation, decision-making, and influence.
  • Impeccable grooming and professional deportment.
  • Trustworthiness in handling sensitive information, displaying a strong sense of confidentiality and ethical behaviour.
  • Ownership of problems with timely resolution, ensuring communication of outcomes to relevant departments.

Benefits:

  • Accelerated upskilling and career progression.
  • Rotational rostering to provide flexibility & work/life balance.
  • Reward & Recognition Scheme & Employee Assistance Program.
  • Employee Assistance Program providing support to our people.

About the Role:

This is a unique and influential leadership opportunity at Mackay Airport as the Airport Operations Manager. The successful candidate will serve as the senior manager overseeing airport operations, with responsibility for Ramp and Customer Services, catering to Airline Customers.

About Us:

We are an Australian owned Ground Handling Services Company. We provide professional and efficient ground handling services to leading airlines and supply & maintain innovative ground handling equipment. Our large team throughout Australia and the Pacific are vital to these operations.

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