Public Affairs Manager

3 days ago


Frankston, Australia South East Water Full time

About Us


At South East Water, we strive to deliver essential water and wastewater services to 1.77 million people while innovating with purpose and acting with care for our customers, communities, and the environment.



Key Accountabilities

  • Develop impactful communication strategies for major capital projects and organisational initiatives that promote our services and values.
  • Lead the creation of project messaging, Q&As, and other communications materials, identifying opportunities and risks proactively.
  • Contribute to incident response efforts, maintaining public information approaches and participating in an on-call duty roster as a Public Information Officer.
  • Collaborate with internal stakeholders to drive organisational communication activities, influencing and negotiating with key parties as needed.
  • Participate in after-hours emergency responses and support operations to ensure safe and uninterrupted service delivery.


Required Skills and Qualifications

To succeed in this role, you will possess:



  • A tertiary qualification in communications, public relations, journalism, or a related field.
  • Minimum 2-5 years' experience in communications, media, or community relations within a large complex environment.
  • Demonstrated experience in crisis management, issues assessment, and effective communication strategy development.
  • Strong planning, negotiation, facilitation, and verbal communication skills, with high-level written communication abilities.
  • Experience in leading communications for capital projects, managing complex or sensitive issues, and overseeing public information efforts during incidents or crises.
  • Certification in public health and safety, environmental awareness, and crisis management principles would be advantageous.


Benefits

We offer a comprehensive benefits package that includes:



  • Flexible working arrangements, including hybrid work options and leave purchasing.
  • Life insurance, salary continuance, and paid parental leave.
  • Access to My Fitness Passport, Employee Assistance Program (EAP), annual flu shots, and health checks.
  • Professional development opportunities, with training and resources to enhance your skills and knowledge.
  • A dynamic company culture, prioritising collaboration, sustainability, and innovation.


About Our Benefits

Our employees enjoy a range of rewards and perks designed to support their well-being and professional growth. We are committed to creating a workplace where everyone feels valued and empowered to succeed. If you're passionate about making a difference in water management and sustainability, join us at South East Water



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