Financial Analyst

1 week ago


Docklands, Victoria, Australia MLC Limited Full time

About the Role

We are seeking a skilled Financial Analyst to join our newly created Claims Investigations & Support Services team at MLC Limited.

As a Financial Analyst, you will provide specialized support to our Claims team on matters related to financial assessments and help upskill the capability of our Retail and Group Claims teams.

Your key responsibilities will include:

  • Ensuring the consistent delivery of a high-quality claims accounting service that promotes industry-leading claims practices and minimizes the risk of financial leakage.
  • Providing support to our Claims team where matters have been referred for financial review within SLAs.
  • Maintaining an appropriate level of expertise in all Insurance Products, claims management processes, and the Contemporary Claims Management approach to develop others and respond to escalated issues and complaints.
  • Acting as a control to ensure that Claims financial leakage and reputational risk is minimized.
  • Working collaboratively across the business as well as with external stakeholders by providing guidance and support on the financial aspects of claims assessments.
  • Achieving 100% compliance by ensuring the Claims team operates within authority levels, regulatory, legal, compliance, risk, and business requirements.

About You

  • Tertiary Qualification in Business, Commerce (Accounting Major is desirable)
  • Commenced/Commencing Chartered Accountant (CA) or Certified Practicing Accountant (CPA) Qualification (desirable)
  • Demonstrated experience in Customer-service
  • Experience in a similar role or 2+ years Life Insurance Experience including knowledge of legislation and regulations affecting the life industry and Claims Handling (desirable)

What We Offer

  • We do work that makes a genuine difference to our customers, partners, and community.
  • We have a supportive, inclusive, and flexible team culture, including hybrid working.
  • We support your growth and development, and careers across our business units and teams that are as unique as our people.
  • We reward and celebrate our successes, through our incentive and recognition programs.
  • We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
  • We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.

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