Business Growth Specialist

1 week ago

Sydney, New South Wales, Australia beBeeAccount Full time $75,000 - $80,000
About Us

Our company saves businesses time and improves their bottom line by providing energy solutions through strong industry relationships. We have local experts who understand customer needs to simplify administration.

Purpose of the Role:

The Account Manager drives revenue growth by building robust relationships with small and medium-sized enterprise (SME) customers, identifying customer needs, overcoming objections, and achieving sales targets.

Duties & Responsibilities:

  • Drive sales growth by closing deals with SME customers and meeting or exceeding sales targets and revenue goals.
  • Conduct thorough needs analysis to understand customer pain points, requirements, and business challenges to propose tailored solutions.
  • Build strong professional relationships and rapport with SME customers through effective communication, active listening, and empathy to establish trust and long-term partnerships.
  • Negotiate with customers by addressing concerns and providing persuasive responses that showcase the value and benefits of the offered solutions.
  • Develop a comprehensive understanding of our products, services, and competitive landscape to effectively position and differentiate offerings.
  • Conduct energy comparisons, assess customer needs, and provide accurate and informative comparisons to drive informed decision-making through a consultative selling approach.
  • Identify opportunities to cross-sell additional relevant products or services that enhance the customer experience and provide added value.
  • Adhere to all relevant regulations, policies, and ethical standards while engaging with customers, ensuring excellent QA & compliance results.
  • Effectively manage and update sales pipelines, track progress, and provide regular reports on sales activities, forecasts, and achievements.

Key Qualifications:

  • Bachelor's degree in business, marketing, or a related field.
  • A minimum of 12 months of experience as a Sales Development Representative, developing lead generation and prospecting skills.
  • Experience as an Account Executive or in a similar sales role, with a focus on SME customers.
  • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
  • Resilience and persistence in overcoming objections and closing deals.
  • Adept at building rapport and establishing long-term customer relationships.
  • Familiarity with energy products, services, and the ability to consultative sell energy products to customers.
  • Refined soft skills, including active listening, negotiation, and relationship building.
  • Proven track record of consistently achieving sales targets and goals.
  • A passion for sales, customer engagement, and a drive to exceed expectations.

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