Pathfinder

1 week ago

Melbourne, Victoria, Australia beBeeExpertise Full time $100,000 - $140,000
Home Loan Business Analyst

We are looking for a skilled Business Analyst to join our Home Loans team. As a key member of the team, you will help us provide exceptional customer experiences by developing and implementing effective solutions.

Our ideal candidate has a strong background in business analysis, with experience in identifying and analyzing business needs, gathering and translating requirements, and working collaboratively with stakeholders to deliver high-quality solutions.

Responsibilities include:

  • Identify and analyze impacted business processes, including understanding of as-is and to-be process Create new and update existing process maps where necessary using Signavio and obtain appropriate process owner approvals
  • Undertake analysis in collaboration with stakeholders to fully comprehend problem statement/s, to deliver and playback future state options where MVP / iterations have been defined
  • Source and utilize data to (in)validate assumptions throughout and after delivery. Seek guidance and support from Data Analysts, where required
  • Engage with stakeholder throughout the delivery lifecycle, sharing updates, seeking feedback, and responding to feedback
  • Ensure potential and active risks and issues are captured, assessed, managed, and mitigated in a timely manner
  • Work with squads and stakeholders to translate high level goals into detailed plans, business impacts, communications, Training Needs Analysis (TNA) and change interventions, then preparation and execution of those plans

You will be part of a Program team, providing support and helping to drive the effective delivery of a key strategic initiative across the Home Loans Portfolio and partner Businesses. With a focus on completing a range of business analysis activities that support implementation, change and delivery of new or enhanced systems, processes, policies, and features.

Skills and Qualifications:

  • Solid experience across various delivery functions, such as business analysis, risk management and implementing change
  • Excellent interpersonal, active listening and influencing skills - you need to be comfortable asking questions, raising concerns, and constantly thinking about our customers
  • Strong stakeholder management, communication, and presentation skills
  • Strong business analysis skills leveraging structured thinking, determining success measures through data analysis
  • Excellent problem-solving skills, you can find clear paths through ambiguity and making decisions within broad direction and boundaries
  • An eye for detail - as a member of a team responsible for analysis and writing requirements, your willingness to iteratively improve precision and clarity is paramount
  • A passion for user experience in shaping solution design outcome
  • Familiarity with agile delivery, data modelling, sequence diagrams, process mapping and/or complex integration requirements
  • Experience in translating requirements into user stories and acceptance criteria
  • Ability to proactively identify and assessing risks and complying with risk management processes and policies
  • Ideally, exposure to home lending or related financial services domains and systems

Why Join Us?

At ANZ, we are committed to building a workplace that truly reflects the diversity of our community. We encourage applications from diverse backgrounds and cultures. If you're looking for a challenging and rewarding career opportunity, please apply.

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