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Inside Sales Consultant

2 months ago

Macquarie Park, Australia Arjo Full time

Empowering Careers in Healthcare

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

Job Summary

We are seeking a highly motivated and experienced Sales Consultant to join our Commercial Team. As a Sales Consultant, you will be responsible for providing direct telephone sales calls to potential and existing Arjo customers across New Zealand. You will also be responsible for coordinating inbound communication via our website and redirecting sales leads via Salesforce. Outbound sales will also be an important part of this role, to communicate with Arjo customers, provide support, and generate sales.

About the Role

The purpose of the role is to provide direct telephone sales calls to potential and existing Arjo customers across New Zealand. Coordination of inbound communication via the website and redirection of Sales Leads via Salesforce. Outbound sales will also be an important part of this role, to communicate with Arjo customers, provide support, and generate sales.

Key Responsibilities:

Promotions

  • Create customer national contact list of our non-prioritized customers for the promotion from Salesforce;
  • Allocate list between account managers or territories in New Zealand;
  • Research customer prior to phoning them – via SAP and Salesforce to ensure no recent purchases made, Salesforce to ensure no recent quotes;
  • Phone customer and advise of promotion, probe to uncover needs, if appropriate offer solution;
  • Depending on how sales call develops – close sale, provide quote, provide further information/brochures, redirect to account manager if demo required;

Web Leads / Conference Leads / Campaign Leads

  • Manage all inbound leads from web, conferences, campaigns, educational seminars etc, either manage lead to qualification, opportunity creation in prioritized accounts or allocate to account manager;
  • Manage leads to qualification, opportunity and sale in all non-prioritized accounts. The account manager may be engaged from time to time;
  • Ensure that all your opportunities in Salesforce are up to date;

Outbound Customer Engagement via Phone

  • Research customer prior to phoning them – via SAP and Salesforce to ensure no recent purchases made, Salesforce to ensure no recent quotes;
  • Phone customer in response to 'warm lead', probe to uncover needs, if appropriate offer solution;
  • Depending on how sales call develops – close sale, provide quote, provide further information/brochures, redirect to account manager if demo required; and record results in Salesforce;

Follow-up on Opens from Marketing Email Campaigns

  • Receive list of 'Opens' from marketing;
  • Contact / follow up to determine whether further information required;
  • Provide information required – quote, brochure, demo, in service, redirect;

What We Offer

We offer a flexible work environment, great place to work certified, best workplaces for women, paid parental leave scheme, community volunteering opportunities, total employee wellbeing program, free onsite parking, our guiding principles reward and recognition, continuing education and career development plan.

Why Diversity Matters to Us

We believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Aboriginal and Torres Strait Islander are encouraged to apply and explore a career with Arjo.

Successful applicants will be required to undergo relevant reference checks, police and a pre-employment medical check (including a drug & alcohol screening) prior to appointment.

We look forward to receiving your resume and cover letter