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Data Centre Operations Technician

1 month ago

West Footscray, Victoria, Australia NEXTDC Full time

We are seeking a skilled Trades or Technical individual to join our facilities team as a Data Centre Technician, working on a 24/7 basis.

This entry-level role offers full on-the-job training to bring you up to speed on all aspects of data center facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

As a Data Centre Technician, you will support the Facility Management team with day-to-day operations, providing high-quality technical maintenance and customer service.

Key Responsibilities include:

  • Delivery of cabling needs, electrical and data, to customer racks and areas
  • Attend to Remote Hands requests
  • Assist with vendor management for maintenance of all core electrical and mechanical systems
  • Ensure that facility problems are identified and resolved in a timely manner
  • Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant
  • Ensure all visitors and contractors adhere to NEXTDC facility rules.
  • Manual handling

From time to time, during shifts there may be travel between sites as required.

Requirements:

  • Excellent customer service, communication skills and a 'can do' attitude
  • Basic knowledge of data centres, data cabling and cable management (Desirable)
  • A passion for learning about telecommunications and how things work
  • Keen interest in fixing and solving problems
  • TAFE Cert in Telecommunications (desirable)
  • Trade Certs (Electrician/HVAC Technician) (desirable)

Candidates MUST be Australian Citizens due to security clearances required.

At NEXTDC, we are committed to building a diverse and inclusive workforce that represents the communities in which we operate.