Customer Experience Leader

2 days ago

Perth, Western Australia beBeeCustomerService Full time $75,000 - $85,000

Unlock Your Potential as a Customer Service Team Leader

Job Overview

This role offers the opportunity to lead a team and make a meaningful impact in customer service. As a leader, you will be responsible for guiding your team members and helping them grow professionally.

Key Responsibilities
  • Team Leadership: Lead and manage the customer service team to achieve high levels of customer satisfaction and employee engagement.
  • Operational Management: Oversee day-to-day operations, ensuring that orders, enquiries, and issues are handled efficiently and effectively.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Performance Monitoring: Monitor team performance and implement processes to drive continuous improvement and excellence.
Requirements
  • Experience: 2+ years of experience in customer service or a related field.
  • Leadership Skills: Proven leadership skills with the ability to inspire and motivate a team.
  • Communication Skills: Excellent communication and interpersonal skills with the ability to work effectively with customers and internal stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills with the ability to analyze complex problems and develop effective solutions.
What We Offer
  • Competitive Salary: A competitive salary package with opportunities for growth and development.
  • Benefits: A range of benefits including [insert benefits here].
  • Opportunities: Opportunities to make a real difference in customer service and contribute to the success of the organization.

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeExperience Full time $60,000

    Job OverviewWe are seeking an experienced Team Leader to join our team.As a Team Leader, you will be responsible for recruiting, developing and managing a team of customer-engaging staff. You will drive sales through amazing operations and customer experience, manage operational efficiencies, labour, COGs, customer experience, and ensure adherence to company...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeCustomerExperienceLeader Full time $90,000 - $120,000

    Customer Experience LeaderWe are seeking a talented Customer Experience Leader to join our team. As the Assistant Store Manager, you will be responsible for driving sales growth and providing exceptional customer service.You will lead by example and inspire your team to deliver outstanding results.Develop and implement strategies to improve customer...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeExcellence Full time $90,000 - $110,000

    Job DescriptionWe are seeking a skilled and passionate leader to drive customer experience excellence in our retail environment. As a Customer Experience Leader, you will be responsible for creating memorable experiences for customers and fostering a welcoming culture that encourages repeat business.Your background in fast-paced retail or hospitality...

  • Leader of Customer Experience

    4 days ago

    Perth, Western Australia beBeeCustomer Full time $80,000 - $100,000

    Key Roles and Responsibilities:We are looking for a results-driven leader who can drive customer satisfaction, inspire teams and create engaging experiences.The ideal candidate will lead multiple areas of the business including replenishment, fresh produce and service checkouts. They will be responsible for ensuring high levels of customer service, managing...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeHospitality Full time $93,244 - $129,978

    Job Description:We are seeking a highly skilled Customer Experience Leader to join our team. As a Customer Experience Leader, you will be responsible for leading and managing hospitality staff across the site.The ideal candidate will have experience in hospitality leadership and team management, knowledge of food services and relevant legislation,...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeCustomer Full time $63,000 - $97,000

    Job SummaryThe team leader role involves leading by example and overseeing the performance of a team of customer service representatives.Maintain a daily commitment to exceptional customer service, business improvement, and employee values.Lead a team to success through empathy, collaboration, and maximising opportunities.ResponsibilitiesProvide leadership,...

  • Customer Experience Leader

    2 weeks ago

    Perth, Western Australia beBeeLeadership Full time $70,000 - $80,000

    Restaurant Manager Job OpportunityA passionate leader is sought to oversee daily restaurant operations, ensuring excellent customer service and team management.Key Responsibilities:Implement effective operational strategies to drive business growthMaintain a positive work environment, promoting teamwork and open communicationLead by example, demonstrating...

  • Customer Experience Leader

    3 days ago

    Perth, Western Australia beBeeCustomerExperience Full time $60,000 - $90,000

    Customer Experience LeaderThis is an exceptional opportunity for a motivated individual with a passion for delivering outstanding customer service to lead and support a team in providing excellent experiences.We are looking for someone who can coach and develop their team members to achieve high standards of service. If you have a genuine enthusiasm for food...

  • Customer Experience Leader

    4 days ago

    Perth, Western Australia beBeeLeader Full time $90,000 - $120,000

    Lead a Winning Team to Deliver the Ultimate Customer ExperienceIn this key leadership role, you will be responsible for driving success by leading a high-performing team and consistently delivering exceptional customer experiences.Key Responsibilities:Comprehensively lead a team to achieve outstanding resultsDeliver the ultimate customer experience through...

  • Customer Experience Leader

    2 days ago

    Perth, Western Australia beBeeFashion Full time $75,000 - $97,000

    Job OpportunityWe are seeking a highly skilled and motivated Retail Store Manager to join our team at a busy West Perth location.This is an exciting opportunity for an experienced retail leader to lead and inspire a high-performing team, creating a customer-centric culture that drives business results.Lead a team to achieve sales and key performance...