Frontline Retail Experience Leader

2 weeks ago


Noble Park, Victoria, Australia TerryWhite Chemmart Full time

About TerryWhite Chemmart


We are one of Australia's leading retail pharmacy networks, delivering frontline healthcare with 600 community pharmacies across the country.


Our commitment to excellence and innovation drives us to provide high-quality, accessible, and cost-effective community-based health care services and programs.



What We Offer

Salary: A competitive salary of $70,000 - $80,000 per annum based on experience, location, and qualifications.

About the Role

We are seeking a talented individual to join our team as a Frontline Retail Experience Leader. As a leader in the pharmacy industry, we pride ourselves on delivering exceptional customer experiences and high-quality healthcare.

This role is crucial in shaping the in-store experience for our customers and driving sales through visually captivating displays and effective campaign promotions.


You will be responsible for:



  • Visual Merchandising: Creating engaging displays that enhance the shopping experience for our customers and drive sales.
  • Promoting Campaigns: Leading by example to promote app signups, the reward club, and our free weight loss program support.
  • Assisting Behind the Counter: Providing assistance during busy periods, requiring multitasking and handling various responsibilities.
  • Training and Development: Receiving comprehensive training in our cutting-edge software and product learning portal to deepen your knowledge and expertise.


About You

To succeed in this role, you will need:

  • Previous Pharmacy employment experience, with a track record of delivering outstanding results and memorable customer experiences.
  • A leadership style that inspires and motivates teams to achieve their goals.
  • Strong computing skills and attention to detail.
  • A creative eye and ability to think outside the box.
  • An optimistic attitude and passion for helping others.


Why Choose Us?

At TerryWhite Chemmart, we value diversity and inclusion. We encourage applications from all candidates, including Aboriginal and Torres Strait Island peoples, the LGBTQI+ community, and those with disabilities.

We offer a supportive environment where you can grow and develop your career, alongside a talented team dedicated to delivering exceptional customer experiences and high-quality healthcare.




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