Reliable Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia Gough Recruitment AU Full time

We are seeking a skilled Technical Support Specialist to join our operations team on a temporary basis. As a key member of the team, you will be responsible for ensuring the smooth day-to-day management and maintenance of our housing properties.

About the Role:

This is an excellent opportunity to gain valuable experience in a dynamic not-for-profit organisation with strong values. You will work closely with our operations team to deliver exceptional service to our tenants and stakeholders.

Key Responsibilities:
  • Maintenance & Repairs: Oversee and coordinate maintenance tasks for residential properties, including routine repairs and emergency call-outs.
  • Project Management: Assist in the planning, delivery, and monitoring of capital works and improvement projects.
  • Health & Safety Compliance: Ensure all work complies with relevant health and safety regulations, as well as industry standards.
  • Vendor Management: Liaise with contractors and suppliers, ensuring that work is completed to required standards and within budget.
  • Technical Support: Provide technical guidance and support to the housing management team on issues relating to building maintenance, infrastructure, and utilities.
  • Reporting & Documentation: Maintain accurate records of all maintenance and project activities. Prepare reports and provide updates to senior management on project progress.
  • Tenant Support: Respond to tenant queries and issues related to property maintenance, ensuring prompt and efficient resolutions.
Requirements:
  • Previous experience in building maintenance, construction, or a technical officer role (ideally in the social housing or not-for-profit sector).
  • Knowledge of relevant health and safety regulations and building compliance standards.
  • Strong project management and organizational skills, with the ability to manage multiple tasks simultaneously.
  • Good understanding of construction techniques, building materials, and systems (e.g., plumbing, electrical, HVAC).
  • Excellent communication skills and the ability to work collaboratively with a diverse range of stakeholders.
  • Proficiency in using Microsoft Office Suite and maintenance management software (preferably).
  • Full Australian driving license (if required for site visits).
What We Offer:
  • A competitive salary of $85,000 + car + amazing bonuses.
  • No leasing + admin assistance.
  • Monday - Friday, no weekends at all - WFH two days a week.
Why Choose Us?
  • A chance to earn top hourly rates.
  • Flexible hours.
  • Temp to perm possibilities - 'try before you buy'.
  • Get back into the industry.
  • Flexibility and better work-life balance.
  • Freedom to choose your own assignments.
  • Opportunities to diversify your skills set.
  • Exposure to diverse roles and workplaces.
  • Becoming an industry expert.
  • Exploring your career options.
  • Easier to return to work after a gap period.

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