Customer Service Representative

3 days ago


Penrith Municipality, Australia Penrith City Council Full time

About the Role


Are you passionate about delivering exceptional customer experiences?


We are seeking a highly motivated and friendly individual to join our team as a Kiosk Attendant. This is an exciting opportunity to work in a fast-paced environment, providing excellent service to our patrons while ensuring the smooth operation of our kiosks.


The successful candidate will be responsible for managing all transactions conducted within the kiosk, including taking orders, handling food, and processing sales accurately through our point-of-sale system.


In addition, they will provide our customers with a fast, fun, focused, friendly, and fulfilling service experience, while maintaining a clean and safe environment that meets Health Department Regulations.



Key Responsibilities

  • Manage all transactions conducted within the kiosk, including taking orders and processing sales
  • Provide exceptional customer service, ensuring a fast, fun, focused, friendly, and fulfilling experience
  • Maintain a clean and safe environment that meets Health Department Regulations


What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:



  • A competitive hourly rate of $30.00, plus 25% casual loading (where applicable) and 11.5% Superannuation
  • The opportunity to work in a dynamic and supportive environment
  • Ongoing training and development opportunities to enhance your skills and knowledge


Requirements

To be considered for this role, you must have:



  • A current First Aid and CPR Certificate
  • A valid NSW Working with Children Check
  • Ability to work in a fast-paced environment
  • Outstanding service skills and a personal service ethic


Additional Information

This position has been identified as a Child-Related position under Child Protection laws in NSW. You are required to provide Council with a valid Working with Children Check Number.


You may be required to undertake background checks relevant to the position. For more information about employment with Penrith City Council, please visit our website.



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