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Residential Customer Support Specialist

1 week ago


Townsville, Queensland, Australia Rentokil Initial Full time

Responsibilities

In this role, you will provide phone and email customer service, sales, and support in an office-based environment.

You will be responsible for receiving inbound calls and email inquiries from domestic customers.

The successful candidate will proactively make outbound calls to our existing customers to promote our products and services.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in customer service or call centre environments
  • Demonstrated experience in phone sales and converting inquiries into sales
  • Good negotiating skills and converting leads into sales
  • Proficient with using technology and software applications