Student Experience Director

3 days ago

Perth, Western Australia beBeeLeadership Full time $140,913 - $148,684
Job Title

Strategic Student Experience Manager

This is a key leadership role driving inclusive student-centred programs and partnerships that enhance the university experience for diverse student cohorts. The manager will lead the delivery of wraparound support for strategic student cohorts, ensuring a seamless student journey by collaborating with university-wide teams and managing governance processes.

The successful candidate will oversee the recruitment and onboarding of student leaders and facilitate codesign with students to ensure programs are responsive, inclusive, and student-centred, aligned with the University's strategic goals.

Key Responsibilities:

  • Designing and delivering student life programs for strategic cohorts, focusing on the student lifecycle, communications, events, and tailored support
  • Building partnerships across the University to manage governance, facilitate codesign, and align programs with student needs and institutional priorities
  • Leading student leadership initiatives, including recruitment, onboarding, and collaboration with student groups to enhance engagement and awareness
  • Overseeing core operations, including triage, risk management, reporting, and continuous improvement to ensure a smooth and student-centred experience

About You:

  • Experience working in a student-facing role within the higher education sector
  • Demonstrated people management experience, with the ability to develop and mentor junior team members
  • Previous experience providing financial oversight and managing budgets on multi-disciplinary projects
  • Project management experience across cross-functional project teams
  • A strong understanding of the needs of diverse cohorts and the differing needs of students as they pass through different stages of the student life cycle
  • Ability to build and maintain strong relationships with internal and external partners
  • Governance experience, with knowledge of university landscapes and policies and procedures
Required Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Strong leadership and team management skills
  • Proven experience in program development and implementation
  • Ability to work collaboratively in a fast-paced environment
Benefits

This role offers a unique opportunity to make a real difference in the lives of students and contribute to the University's mission to provide an exceptional student experience.

What We Offer

The University provides a range of benefits and opportunities for professional growth and development.

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