Customer Service Banker

4 days ago


Sale, Australia beBeeCustomerService Full time $69,000 - $77,000

About This Role

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We are seeking a highly skilled and dedicated Customer Service Specialist to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer experiences while achieving individual performance targets that contribute to overall branch success.

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Key Responsibilities

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  • Provide a local customer-owned banking experience to new and existing customers">
  • Proactively connect customer needs to our offerings through excellent listening skills">
  • Manage general enquiries and provide sound advice and information to our customers">
  • Contribute to a high-achieving team environment with your commitment to success and strong work ethic">
  • Manage customer bank accounts, including opening, closing, and overseeing transactions">
  • Collaborate with specialists in the business to deliver the best solution for the customer">
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Requirements

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  • Excellent customer service skills">
  • A passion for building lasting customer relationships and serving the local community">
  • Able to work in a dynamic customer service environment">
  • Excellent problem-solving and analytical skills">
  • Banking or financial services experience desirable, but not essential">
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What We Offer

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  • A friendly, inclusive, and supportive work environment">
  • Career development opportunities, training, and coaching">
  • Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more">
  • A flexible and diverse working environment">
  • The opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential">


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