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Dental Patient Care Coordinator
2 weeks ago
This is an exciting opportunity to join a leading provider of high-quality dental services as a Clinical Coordinator.
Job DescriptionWe are seeking a highly skilled and customer-focused individual to provide exceptional patient care and ensure a seamless patient experience from the moment patients walk through our doors.
The successful candidate will be responsible for greeting and welcoming patients in a friendly and professional manner, assisting with check-in and check-out procedures, managing patient inquiries, and providing information about our services and treatments.
Scheduling appointments and managing the clinic's appointment calendar are also key responsibilities, as well as maintaining patient records and files in an organized and confidential manner.
Liaising with the clinical team to coordinate patient care and contributing to the overall smooth operation of the dental clinic are essential components of this role.
Key Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Assist patients with check-in and check-out procedures
- Manage patient inquiries and provide information about our services and treatments
- Schedule appointments and manage the clinic's appointment calendar
- Maintain patient records and files in an organized and confidential manner
- Liaise with the clinical team to coordinate patient care
To be successful in this role, you will require:
- Previous experience working in a customer service or patient-facing role, preferably in a healthcare or dental setting
- Strong communication and interpersonal skills, with the ability to interact with patients, colleagues, and other stakeholders in a warm and professional manner
- Excellent organizational and time management skills, with the ability to multitask and prioritize effectively
- Proficient in using computer systems and software, including patient record management systems
- A keen eye for detail and a commitment to maintaining high standards of accuracy and confidentiality
As a valued member of our team, you can expect:
- A competitive salary
- Comprehensive dental benefits
- Ongoing training and professional development opportunities
- A collaborative and supportive team environment
This is a full-time position that offers the opportunity to work in a dynamic and fast-paced environment with a talented team of professionals who are passionate about delivering exceptional patient care.
