Technological Innovation Specialist

1 week ago

Wollongong City Council, Australia beBeeService Full time $85,916 - $96,459
Job Overview

Wollongong City Libraries is seeking a dedicated professional to deliver innovative and inclusive library services. The successful candidate will lead technology-driven projects, collaborate with teams, and support innovation in response to evolving community needs.

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Responsibilities:

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  • Lead and support technology-driven projects, including optimising the Library Management System and improving rostering tools and in-library technology.">
  • Collaborate across teams to identify service improvement opportunities using data, feedback, and evidence-based practices.">
  • Support innovation by assessing, developing, and implementing new tools, systems, and policies responding to evolving community needs.">
  • Deliver exceptional customer service and contribute to a culture of inclusion, learning, and continuous improvement.">
  • Help deliver the Wollongong City Libraries strategy goals and support service quality across all locations.">
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">Required Skills and Qualifications

The ideal candidate will be a proactive, community-focused professional with a mix of technical know-how, customer service excellence, and collaboration skills. They will have experience with library systems and supporting others with technology, as well as strong communication and organisational skills.

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">Benefits

This role offers a range of benefits, including true work-life balance, hybrid options, flex-time, and rostered days off. The successful candidate will also have access to career growth opportunities, recognition programs, study assistance, and leadership development.

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">How to Apply

Applications are encouraged from Aboriginal and Torres Strait Islander peoples, CALD communities, people with disability, and veterans. Employment may include reference, identity, medical, and criminal history checks, and a Working With Children Check where required.

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