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Banking Consultant, Rundle Mall Sa

2 months ago

Adelaide, South Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our Retail Banking team in Adelaide. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

As a Banking Consultant, you will be responsible for providing customers with a seamless banking experience, meeting their end-to-end financial needs, and educating them on digital solutions. You will work closely with our customers to understand their financial goals and provide tailored advice and solutions to help them achieve their objectives.

This is a fantastic opportunity to join a dynamic and collaborative team, where you will have the opportunity to develop your skills and expertise in a fast-paced and innovative environment.

Key Responsibilities
  • Provide exceptional customer service and support to customers in our branches
  • Meet customers' end-to-end financial needs and goals across transaction activities, needs-based conversations, and digital solutions
  • Act as a role model and peer coach to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
  • Actively participate in and support bank programs and initiatives
What We Offer

We offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services from ANZ, and a collaborative and dynamic work environment. We are committed to creating a workplace where our people can thrive and grow.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.