Financial Services Collections Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000
Collections Officer Early Arrears Asset Finance

This leading financial services organization is seeking a client services professional with a passion for delivering exceptional customer service.

Job Summary:

The Collections Officer will be responsible for managing early arrears customers, ensuring timely payments and resolving queries in a professional and compassionate manner.

Key Responsibilities:

  • Receive inbound calls from customers regarding loan queries and general enquiries - Manage arrears queues via outbound dialler, prioritizing work efficiently - Identify risks and escalate promptly to prevent losses and customer dissatisfaction - Negotiate payment plans, maintain accurate customer records, and uphold regulatory compliance - Help customers understand their financial commitments to prevent future arrears

Requirements:

  • 6-12 months experience in early arrears or phone-based customer service role in the financial services sector - Exceptional relationship building skills with a compassionate yet results-focused nature - Ability to build relationships with a customer-centric and soft approach to collections - Comfortable working in a fast-paced, considerate and professional environment

What We Offer:

  • Hybrid working arrangements - Superannuation Salary Sacrifice - Discounted staff car loans and Novated Leasing. - Employee Referral Bonus program. - Employee Assistance Program (EAP). - Wellbeing programs and activities (staff lunches, birthday cakes, charity and fund-raising events). - Wellness Day - 1 additional paid leave day per year, taken during your birthday month


  • Sydney, New South Wales, Australia beBeeCollections Full time $75,000 - $100,000

    Job Title: Financial Collections SpecialistAbout the RoleWe are seeking an experienced Financial Collections Specialist to join our team.The role involves assisting with the collection of outstanding debts and providing excellent customer service.Collaborate with stakeholders to resolve payment disputesMaintain accurate records of transactions and...


  • Sydney, New South Wales, Australia beBeeCollections Full time $75,000 - $95,000

    Financial Collections SpecialistWe are seeking a highly skilled and experienced Financial Collections Specialist to join our team. As a Financial Collections Specialist, you will play a critical role in ensuring timely payments from customers and resolving any issues that may arise.Key Responsibilities:Manage a portfolio of customer accounts to ensure prompt...


  • Sydney, New South Wales, Australia beBeecollections Full time $75,000 - $99,000

    Job Title: Financial Collections SpecialistWe are seeking an experienced Financial Collections Specialist to join our Finance team on a full-time basis. As a key member of the team, you will be responsible for maintaining records in the accounts receivable system and ensuring amounts outstanding from debtors are collected within the trading terms.Key...


  • Sydney, New South Wales, Australia beBeeAccounts Full time $65,000 - $88,000

    Job Title: Financial Collections SpecialistWe are seeking a highly skilled Financial Collections Specialist to join our team. The ideal candidate will have a strong background in accounts payable/receivable, excellent attention to detail, and effective time management skills.Main Responsibilities:Handle financial collections activities, including billing,...


  • Sydney, New South Wales, Australia beBeeCollections Full time $84,659 - $92,071

    Account Recovery Specialist RoleThis is a challenging opportunity for an ambitious and enthusiastic individual to join our operations team as an Account Recovery Specialist.You will be responsible for managing a portfolio of late-stage recoveries, utilizing exceptional communication and negotiation skills to resolve outstanding balances.As a key member of...


  • Sydney, New South Wales, Australia beBeeCollections Full time $90,000 - $120,000

    Job Role: Collections SpecialistWe are seeking a skilled Collections Specialist to join our team. In this role, you will be responsible for interacting with customers who have missed payments on their contracts.Main Responsibilities:You will engage with customers via phone and email to resolve outstanding arrears.Negotiate agreements that meet commercial...


  • Sydney, New South Wales, Australia beBeeCollections Full time $90,000 - $110,000

    Job DescriptionWe are seeking a proactive and detail-oriented Financial Collections Specialist to manage our accounts receivable process. As a key member of our team, you will be responsible for negotiations, debt collections, and meticulous invoice management with creative problem-solving skills.Key Responsibilities:Manage debt for our sales channels on a...

  • Collections Officer

    7 days ago


    Sydney, New South Wales, Australia Randstad - Banking & Financial Services Full time $104,000 - $130,878 per year

    Collections OfficerWhy Candidates Will Love This RoleThis is an opportunity to join a fast-growing, supportive, and dynamic team in financial services. The successful candidate will receive monthly performance bonuses on top of their base salary and will have access to hybrid work options after their probation period once KPIs are met. The role is based in a...


  • Sydney, New South Wales, Australia beBeeCollector Full time $60,000 - $88,000

    As a key contributor to our organization, you will play a pivotal role in supporting business operations by effectively managing collections processes.Key Responsibilities:Manage assigned portfolio to ensure the highest standard of account management in compliance with policies and proceduresConduct outbound and inbound collection calls to identify customers...


  • Sydney, New South Wales, Australia beBeeFinancial Full time $90,000 - $110,000

    Job Title: Financial Collections SpecialistThis is a vital role in our organization where you will be responsible for managing the end-to-end accounts receivable process. Your primary objective will be to ensure timely collection of outstanding payments and maintain positive client relationships.Main Responsibilities:Manage Accounts Receivable Processes: You...