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Digital Project Manager

1 month ago

Sydney, New South Wales, Australia RX Australia Pty Ltd. Company Full time

We are seeking a highly skilled Digital Project Manager to join our team at RX Australia Pty Ltd. As a key member of our digital delivery team, you will play a crucial role in enhancing our digital marketing strategies and optimizing performance.

About the Role

The Senior Digital Specialist will be responsible for upholding best practices and implementing global digital projects that support RX's digital strategies and innovations across digital channels and products. This includes delivering the RX global digital strategy locally, collaborating with global product owners, offshore partners, and the local Digital Manager.

Responsibilities
  • Maintain optimum customer experience on event websites and digital products
  • Collaborate with marketing and event teams to implement best practice digital environments
  • Ensure digital tools and channels accurately represent core brand values and drive customer satisfaction
  • Work with the Digital Manager to monetize products and support digital revenue growth
  • Provide operational support for products and offer customer feedback for enhancements
  • Communicate product successes within the business, locally and globally
  • Act as the main point of contact for internal stakeholders in the absence of the Digital Manager
  • Establish priorities and multitask under pressure
Requirements
  • Appropriate IT qualifications, with a tertiary degree in Digital Marketing, IT, or related fields
  • Minimum 3 years of experience in a digital delivery role, ideally in B2B and B2C industries
  • Strong proficiency with Adobe Experience Manager (AEM), Google Analytics 4, Google Ads, SEO, Google Search Console, and digital marketing technologies
  • Solid knowledge of HTML and CSS. Other languages such as XML, JavaScript, and SQL will be desirable
  • Sound understanding of exhibitor portal/directory configuration, Salesforce, Eloqua, Intranet, and social media landscapes
  • First-line support experience (preferably with Service Now or similar ticketing systems)
  • Strong project and time management skills, with the ability to prioritize and work independently under pressure
  • Ability to focus on customer experience in all projects, coupled with excellent communication and influencing skills
  • Ability to build strong relationships with vendors, customers, and global colleagues
Estimated Salary:

Around $90,000 - $120,000 per annum, depending on experience and location.

About Us

RX is a global leader in events and exhibitions, hosting approximately 350 events annually across 25 countries and 42 industry sectors. We are committed to creating an inclusive work environment for all our people and empowering businesses to thrive by leveraging data-driven insights and digital solutions.