Claims Resolution Specialist

4 days ago


Shire of Towong, Australia DGA Careers Full time

DGA Careers Overview:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms.

About the Job:

This Auto and Property Claims Handler role is an excellent opportunity to join a dynamic team where you'll handle large, complex claims with care, empathy, and efficiency. You'll be working closely with experts to ensure timely resolutions and delivering exceptional service to clients.

What You'll Do:

  1. Support clients throughout the claims process, communicating clearly and empathetically.
  2. Make informed decisions on claim coverage and settlements.
  3. Collaborate with contractors, adjusters, and lawyers to resolve claims efficiently.
  4. Investigate claims thoroughly, gathering all necessary information.
  5. Stay up-to-date with industry trends and best practices.
  6. Provide guidance and support to colleagues during catastrophic events.

Requirements:

  • Proven experience in insurance adjusting, with a focus on commercial lines.
  • Excellent customer service skills and a passion for delivering results.
  • Strong knowledge of policy coverages, estimating software, and medical terminology.
  • Effective problem-solving and communication skills.
  • Ability to work independently and as part of a team.


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