Enrolments Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $55,000 - $70,000

At Mayfield Early Education, our unwavering commitment is to create a welcoming and secure environment for each child entrusted to our care.

Our devoted team focuses on fostering every child's potential, promoting independence, building self-esteem, and instilling a profound sense of belonging. Guided by four key pillars: Connected by Community, In Safe Hands, Quality Education You Can Count On, and Home Away from Home

The Opportunity

Are you passionate about delivering exceptional customer service and making a lasting first impression? This role plays a vital part in supporting families through their early education journey across our network of Centres.

We are seeking three casual team members to work on a rotating basis during the following shifts:

  • 8:00am - 12:00pm
  • 10:30am - 2:30pm
  • 3:00pm - 7:00pm

These roles will initially be based in our Hawthorn Support Office, with hybrid working arrangements available in future.

Key Responsibilities

  1. Be the welcoming first point of contact for families enquiring about enrolments
  2. Guide families through the enrolment process with clear and supportive communication
  3. Assist with documentation and compliance, ensuring accuracy and privacy
  4. Collaborate with Centre Managers to coordinate tours and track vacancies
  5. Maintain data in our CRM and childcare systems (Xplor, Qikkids)
  6. Support the Enrolments Manager with admin tasks and reporting

Requirements

  1. Previous experience in Early Education and knowledge of CCS/CCMS
  2. Strong communication and multitasking skills
  3. Friendly, professional manner with excellent customer service focus
  4. Confident using digital platforms and maintaining accurate records
  5. Organised, reliable, and quick-thinking problem solver
  6. Able to work independently and collaboratively in a team

Benefits

  • Flexible hours to balance with your other priorities
  • Hybrid working environment with options to work from home
  • Join a team that are super passionate about early education

Working with Us

Mayfield Childcare Limited acknowledges the traditional custodians of the land - the Wurundjeri people, and pays respects to their Elders, both past and present.

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