Care Services Coordinator
2 days ago
About the Role
Are you passionate about making a positive impact in the lives of others? Do you have exceptional customer service skills and experience working in a fast-paced environment?
We are seeking an experienced Admission Coordinator to join our team at Regis Shenley Manor and Regis Inala Village. As a key member of our admissions team, you will be responsible for driving occupancy through local area marketing and admission activities.
In this role, you will work closely with our General Manager to execute the local area marketing and admission program, ensuring seamless delivery of the Welcome process to our future residents and their families.
You will be responsible for managing customer inquiries, conducting tours of the home, and displaying a high level of customer service in all your interactions.
What We're Looking For
- Demonstrated understanding of sales processes (desirable)
- Exceptional delivery of customer service
- Experience within an aged care environment (favorable but not essential)
- Demonstrated proficiency in verbal and written communication skills
- Demonstrated proficiency in supporting budgeting and sales target processes
- Proven experience in roles that require maintaining confidentiality
- Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
- Excellent stakeholder management and team-building skills
To be successful in this role, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance, and flu vaccinations.
Why Work for Us?
- With national support and local care, you'll be part of a team that truly cares
- Enjoy a flexible working environment to balance your life and wellbeing
- Career pathways and opportunities across Australia, including entry-level roles
- Employee discount and benefits programs
- Reward and recognition programs including our Annual National Care Awards
Our company offers a diverse range of care options, including residential aged care, home care, retirement living, day therapy, and day respite. We are one of the largest providers of aged care in Australia, caring for over 7,000 residents and clients each year.
Salary: $65,000-$75,000 per annum
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