Digital Product Experience Expert

4 days ago

Melbourne, Victoria, Australia beBeePresentation Full time $120,000 - $140,000

Key Role in Digital Showroom Team

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The position is focused on presenting products to customers and contributing to the success of our e-commerce team. We are seeking a skilled professional who can provide expert knowledge on product features and services, as well as create engaging presentations for various audiences.

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Responsibilities include:

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  • Conducting digital showroom consultations with customers to discuss product options and answer questions">
  • Creating personalized vehicle walk-arounds, technology demonstrations, and co-browsing sessions for customers">
  • Presenting new model launches and campaign events to a range of prospective and existing customers">
  • Handling inbound digital lead enquiries, online showroom bookings, configuration sessions, and end-to-end product and service purchase requests">
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Requirements include:

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  • Excellent presentation skills, including public speaking, tone of voice, body language, creativity, and delivery">
  • The ability to accurately 'read' the audience and understand customer requirements">
  • Articulate presentation of ideas with an engaging presence and style">
  • Computer proficiency to promote the business, maintain records, and communicate with customers">
  • Knowledge of presentation product technology">
  • Exceptional writing skills with a strong attention to detail and the ability to write a speech or presentation">
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We offer a range of benefits, including:

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  • Opportunity to work in an innovative and exciting digitally led environment">
  • Ongoing product training and management support">
  • Attractive salary and bonuses">
  • Onsite gym, changeroom, and shower facilities">
  • Excellent culture and work environment">
  • Employee recognition and reward programs">

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