Senior Workers' Compensation Professional
7 days ago
We are seeking an experienced Senior Workers' Compensation Professional to join our team at Willis Towers Watson. As a key member of our team, you will be responsible for delivering high-quality Workplace Risk and Workers' Compensation advice and services to our clients.
Key Responsibilities- Client Management: Manage clients' workplace risk programs, ensuring the delivery of high-quality services and identifying new business opportunities for the company.
- Outsourced Return to Work Support: Provide Outsourced Return to Work support services for a range of clients, ensuring seamless integration with their existing programs.
- Client Data Management: Maintain comprehensive client data and update accordingly, ensuring accurate and timely information is available to support business decisions.
- Reporting and Analysis: Produce analytical written reports for clients, providing actionable insights to support their business needs.
- Premium Renewals and Policy Placement: Complete premium renewals and policy placement of national workers' compensation insurance, ensuring compliance with regulatory requirements.
- Premium Forecasting: Undertake premium forecasting, providing accurate and timely information to support business decisions.
- Revenue Growth: Maximize the revenue generated from the existing client base by continual analysis of client profitability and maximization of group functions.
- New Business Opportunities: Support Willis Towers Watson to seek and secure new business opportunities through cross-selling of broader Willis Towers Watson service offerings.
- Compliance and Business Processes: Adhere to all compliance and business processes, ensuring the highest standards of quality and service delivery.
- Experience: Previous experience in a workers' compensation role, or similar within an insurance or self-insurance environment, preferably in Queensland.
- Knowledge: Demonstrate a comprehensive knowledge of workers compensation claims principles and processes, and ideally how these vary by state.
- Skills: Strong Microsoft Office and Excel skills, excellent report writing and correspondence skills, and strong verbal and written communication skills to provide clear explanations to clients when required.
- Approach: A customer-centric approach to work, proactive time management skills, and a proven record of prioritizing workloads and meeting deadlines.
- Delivering Results: Demonstrated experience delivering accurate services on time to ensure service and quality standards are met.
We offer a competitive benefits package, including:
- Annual bonus
- Company-paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career growth – internal opportunities and development programs
We trust you to know your work and the people, tools, and environment you need to be successful. Our flexibility is rooted in trust, and we encourage requests for all types of flexible working.
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