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Workers' Compensation Professional
2 months ago
We are seeking an experienced Workers' Compensation Professional to join our team at Willis Towers Watson. As a key member of our team, you will be responsible for delivering high-quality Workplace Risk and Workers' Compensation advice and services to our clients.
Key Responsibilities- Manage Clients' Workplace Risk Programs: Ensure the delivery of high-quality services to our clients, including managing key existing clients' programs and identifying new business opportunities.
- Provide Outsourced Return to Work Support Services: Offer support services to a range of clients, including premium renewals and policy placement of national workers' compensation insurance.
- Maintain Comprehensive Client Data: Update client data accordingly and produce analytical written reports for clients.
- Undertake Premium Forecasting: Maximize revenue generated from the existing client base by continual analysis of client profitability and maximization of group functions.
- Support Business Growth: Support Willis Towers Watson to seek and secure new business opportunities through cross-selling of broader WTW service offerings.
- Adhere to Compliance and Business Processes: Ensure adherence to all compliance and business processes.
- Previous Experience: Previous experience in a workers' compensation role, or similar within an insurance or self-insurance environment, preferably in Queensland.
- Comprehensive Knowledge: Demonstrate a comprehensive knowledge of workers compensation claims principles and processes, and ideally how these vary by state.
- Key Policy Influencing Factors: Identify key policy/premium influencing factors and provide support to the claims process.
- Strong Microsoft Office and Excel Skills: Possess strong Microsoft Office and Excel skills.
- Excellent Report Writing and Correspondence Skills: Demonstrate excellent report writing and correspondence skills.
- Strong Verbal and Written Communication Skills: Possess strong verbal and written communication skills to provide clear explanations to clients when required.
- Customer-Centric Approach: Demonstrate a customer-centric approach to work.
- Proactive Time Management Skills: Possess proactive time management skills and a proven record of prioritizing workloads and meeting deadlines.
- Delivering Accurate Services: Demonstrate experience delivering accurate services on time to ensure service and quality standards are met.
We offer a competitive benefits package, including:
- Annual bonus
- Company-paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career growth – internal opportunities and development programs
We trust you to know your work and the people, tools, and environment you need to be successful. Our flexibility is rooted in trust, and we encourage requests for all types of flexible working.
