Data Driven Strategy and Operations Lead
12 hours ago
Data-Driven Strategy and Automation Lead
We're looking for a Commercial Planning Analyst to drive data-driven strategy and automation across operations. This role combines strategic ownership with hands-on technical execution, enabling smarter scheduling, asset planning, and commercial performance.
You'll work closely with stakeholders across the business to embed analytics into everyday decision-making and deliver measurable impact.
This role requires strong stakeholder engagement across field teams, operations, finance, and senior leadership, as well as ownership of ERP data and system usability for all users.
Job Duties- Strategic Ownership
You're not just analyzing data — you're designing and driving frameworks that improve technician scheduling, asset planning, and commercial performance. You're helping shape how the business operates day-to-day and long-term. - Technical Execution
Hands-on with tools like Excel, SQL, Power BI, Power Apps, and Power Automate. Build dashboards, automate workflows, and maintain ERP data integrity to ensure decisions are based on clean, reliable data. - Stakeholder Engagement
You work closely with GMs, operations, finance, field teams, and senior leadership. You lead analysts and help executives interpret complex data to guide high-level decisions. - System & Process Optimization
Standardize system configurations to make tools intuitive for schedulers, technicians, and admin teams. Identify inefficiencies and implement automation to improve productivity. - Commercial Impact
You support pricing and margin analytics, contribute to tender strategy, and deliver insights that directly affect profitability and service delivery.
- 4+ years in Business/Data Analysis or similar roles.
- Advanced Excel (Power Query, VBA/macros), strong SQL (SSMS, ETL), and Power BI experience.
- Hands-on experience with Power Apps and Power Automate.
- Strategic problem-solving with commercial acumen.
- Strong stakeholder engagement and change management skills.
- Familiarity with field services (HVAC, fire, etc.) and pricing/tender strategy is a plus.
We are a leading provider of whole-of-life HVAC, Fire and Electrical asset management solutions. Established in 2002, we have grown to over 450 employees across 11 branches throughout Australia with annual revenues in excess of $165m. Our teams of engineers and technicians apply the latest technology to provide comprehensive asset management from design, construction, commissioning, preventative and data driven maintenance and repairs to over 400,000 assets across 10,000 sites in the commercial, industrial and residential sectors through every state and territory of Australia.
We have offices in Sydney, Brisbane, Melbourne, Perth, Adelaide and Canberra, with an ever-growing network of regional satellite branches including major centres such as Newcastle, Coffs Harbour, Gold Coast and Toowoomba. Our people are our greatest asset, and we pride ourselves in providing a safe, friendly and collaborative work environment to employees. When you join us, you will be part of a culture that is committed to genuinely partnering with clients to help them meet and exceed their performance goals.
We look forward to hearing from you
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