Office Administration Assistant
6 days ago
The Role:
- As a key member of our team, you will be responsible for delivering exceptional customer service and administrative support to our service delivery team.
- Monitor and review email inboxes and staff feedback to ensure timely and effective communication.
- Act as the first point of contact for customer inquiries and assist with scheduling home visits and services.
- Ensure that quality standards are consistently maintained, and staff and customer expectations are met or exceeded.
- Develop and maintain excellent communication with customers and Just Better Care support professionals.
- Perform a wide range of office-based administration tasks, including maintaining customer records, registers, and general administration.
What You Will Need:
- A clear and current criminal record check or willingness to obtain.
- Ability to work effectively as part of a team.
- Excellent written and verbal communication and interpersonal skills.
- Demonstrated organisation and time management skills.
- Sound computer skills, including proficiency in the Microsoft Office suite.
- A desire to work within the aged and disability care industry.
What We Offer:
- Gain a nationally recognised qualification, Certificate III in Business.
- Unlock potential career growth and secure permanent employment within our company upon completion.
- Conveniently located near public transport and free parking.
- Full coverage of training fees.
- A friendly, flexible, and supportive work environment.
- Access to our free Employee Assistance Program.
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