Digital Solutions Strategist

1 month ago

Sydney, New South Wales, Australia TikTok Full time
About the Role

This is an exciting opportunity to join TikTok as a Client Solutions Manager, working with one of the leading companies in AU. As a crucial member of our Global Business Solutions team, you will support clients in meeting their objectives and providing best-in-class customer service.

The Client Solutions Manager role involves partnering with Client Partners to drive revenue by negotiating and optimizing complex opportunities. You will use data and analytics to build consultative solutions for customers and establish and strengthen key client relationships. Your focus will be on driving revenue, advertiser education, and satisfaction.

Key Responsibilities:

  • Nurture and expand client relationships: Cultivate and elevate post-sale client connections, ensuring continued growth and satisfaction among advertisers.
  • Orchestrate seamless campaign execution: Collaborate internally with Technical Account Management, Marketing Science, Product, Agency, and other cross-functional teams to guarantee a seamless and victorious campaign rollout.
  • Proactively enhance campaign performance: Take the lead in monitoring and dissecting ad campaigns, initiating improvements for enhanced outcomes.
  • Client issue resolution expert: Investigate and collaborate directly with product and engineering teams to swiftly troubleshoot client concerns during campaigns.
  • Drive data-backed insights: Analyze campaign performance data to furnish clients with data-driven business insights while leveraging these insights to enhance our advertising offerings.
  • Shape advertising strategy: Relay valuable marketplace feedback and contribute to refining our advertising strategy.
  • Cultivate long-term client relationships: Conduct regular business reviews, taking a consultative, forward-thinking approach to forge enduring client connections in partnership with the sales team.
  • Custom program management: Oversee tailored programs and sponsorships internally, leading custom content campaigns to ensure timely and effective delivery of assets.
  • Campaign kick-off and optimization: Initiate campaigns with clients and manage all associated timelines, assets, and optimization opportunities.
  • Robust reporting support: Assist Ad Operations by generating weekly or ad hoc reports for campaigns and clients.
  • Stay current with TikTok features: Maintain an updated knowledge base of TikTok's features and ad units.
  • Product consultancy: Act as an external product consultant, educating clients and agencies on product solutions, best practices, and ultimately fostering growth within existing business partnerships.
  • Cross-functional collaboration: Engage and collaborate with a diverse group of internal cross-functional teams.
  • Champion product updates: Proactively lead discussions on product updates, educating brands and agencies on TikTok's offerings, and providing guidance on best practices to drive outstanding performance and groundbreaking campaigns.

Qualifications:

  • Minimum Qualifications: Degree in marketing, advertising, technology, or media field; 5 years' experience in ad sales, marketing, and development, or a sales-related support function.
  • Strong verbal and written communication skills, coupled with the ability to convey technical jargon in a way that resonates with non-technical stakeholders.
  • Demonstrated understanding of digital media platforms and ad metrics - particularly in the area of performance marketing (bonus for social / search / programmatic / ad-tech).
  • Familiarity with ad verification partners (IAS, DV, MOAT) is a definite plus.
  • Demonstrated experience in working with cross-functional teams.
  • Experience with analyzing data and delivering insights.

Estimated Salary: AU$120,000 - AU$180,000 per annum, depending on experience.

  • Digital Brand Strategist

    1 month ago

    Sydney, New South Wales, Australia Canva Full time

    We are seeking a highly skilled Digital Brand Strategist to join our Marketing Supergroup at Canva.As a key member of our Global Social Media team, you will play a pivotal role in developing and executing channel strategies that drive meaningful engagement and establish Canva as a workplace solution for organisations of all sizes.The ideal candidate will...

  • Digital Experience Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Intuit Full time

    At Intuit, we're committed to empowering individuals and businesses to thrive.About the OpportunityWe're seeking a highly skilled Digital Experience Strategist to join our Customer Success team. This individual will be responsible for developing and implementing strategic programs that drive exceptional digital experiences for our customers.Key...

  • Digital Partnership Strategist

    4 days ago

    Sydney, New South Wales, Australia TikTok Full time

    TikTok is seeking a Digital Partnership Strategist in GBS to drive revenue growth. This role involves building long-term partnerships with clients, educating them on commercial opportunities within TikTok, and developing strategic media solutions.**Key Responsibilities:**• Identify, prioritize, and secure business opportunities.• Drive revenue for TikTok...

  • Digital Content Strategist

    4 days ago

    Sydney, New South Wales, Australia THE ICONIC Full time

    About the RoleWe are seeking a talented Digital Content Strategist to join our team at THE ICONIC, one of the leading fashion e-commerce companies in Australia. As a Digital Content Strategist, you will play a key role in creating high-quality, SEO-optimized content that drives organic traffic and boosts search engine rankings.Your primary responsibility...

  • Digital Transformation Strategist

    2 days ago

    Sydney, New South Wales, Australia NSW Government Full time

    About the Role:We are seeking a highly skilled Digital Transformation Strategist to join our team at the NSW Government. As a key member of our team, you will play a critical role in driving digital change across government agencies and departments.Your main responsibilities will include:Developing and implementing ICT & Digital Strategies to uplift digital...

  • Digital Media Strategist

    4 days ago

    Sydney, New South Wales, Australia Fulcrum Full time

    Fulcrum is seeking a skilled Digital Media Strategist to join our team in Australia. This Senior Paid Media Executive role involves managing client portfolios, developing media strategies, and mentoring junior team members.Key Responsibilities:Manage client portfolios through in-platform campaign management, reporting, and strategic adjustments.Develop media...

  • Digital Account Strategist

    1 month ago

    Sydney, New South Wales, Australia CoreLogic Full time

    This is a rewarding opportunity to join CoreLogic, a leading provider of property data and analytics in Australia and New Zealand. As a Digital Account Strategist, you will be part of an amazing team that is continuing to grow rapidly.At CoreLogic, we help people build better lives by providing rich property insights that inform the best property decisions....

  • Digital Solutions Manager

    4 days ago

    Sydney, New South Wales, Australia CoreLogic Full time

    Are you a driven and results-focused professional looking to take your career to the next level? Do you have a passion for delivering innovative solutions that drive business growth? We are seeking a highly skilled Digital Account Strategist to join our team at CoreLogic.In this role, you will work closely with our clients to understand their business needs...

  • Digital Media Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Fulcrum Full time

    Digital Media StrategistThis is a senior role in paid media with one of the leading digital consultancies in Australia, Fulcrum.Fulcrum offers an exciting opportunity to join their team as they continue to expand their end-to-end digital marketing expertise and strong track record with top brands.Key Responsibilities:Drive client success through in-platform...

  • Digital Marketing Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Fulcrum Full time

    About the RoleFulcrum is a leading Australian company with a rapidly growing team. We are seeking a skilled Digital Marketing Strategist to lead campaign management for our top strategic partnerships.You will work closely with partners, creative teams, and digital specialists to deliver impactful campaigns across traditional and digital channels. The role...

  • Technical Digital Platforms Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Zurich Insurance Group Full time

    About Zurich Insurance GroupZurich is an international insurance group with a long history of providing innovative solutions to its customers. Our mission is to help people and businesses manage risk and protect their assets.Job DescriptionWe are currently seeking a skilled Technical Digital Platforms Strategist to join our team in Zurich, Switzerland. This...

  • Digital Marketing Strategist

    4 days ago

    Sydney, New South Wales, Australia ClickView Full time

    At ClickView, we're seeking a seasoned Digital Marketing Strategist to spearhead our global marketing efforts. This pivotal role will position you at the forefront of customer acquisition and user engagement initiatives, shaping our marketing approach in Australia, the UK, and US.The ideal candidate will have 5+ years of experience in a similar position from...

  • Digital Content Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Ogilvy Australia Full time

    About the RoleWe are seeking a highly skilled Digital Content Strategist to join our Consumer PR and Influence team at Ogilvy Australia.This role will involve collaborating with social strategists, specialists, publicists, and agency partners to develop innovative content for client social platforms and earned media.You will leverage your expertise in sports...

  • Healthcare Solutions Strategist

    3 days ago

    Sydney, New South Wales, Australia ResMed Inc Full time

    We are seeking a Healthcare Solutions Strategist to drive the development and optimization of our healthcare Sleep diagnostic application.About the RoleThis strategic position plays a critical role in shaping the product strategy and roadmap, prioritizing features, and ensuring a smooth product lifecycle from concept to delivery. The successful candidate...

  • Digital Marketing Strategist

    4 days ago

    Sydney, New South Wales, Australia TikTok Full time

    About the RoleThis is a Digital Marketing Strategist role with one of the leading companies in AU right now, TikTok, with an amazing team. They are continuing to grow rapidly.At TikTok, our mission is to inspire creativity and bring joy. We are looking for a skilled Business Development Manager to join our SMB team in Australia. The successful candidate will...

  • Digital Product Strategist for SMB

    3 weeks ago

    Sydney, New South Wales, Australia TikTok Full time

    This is an exceptional opportunity to shape the future of small business services at TikTok. As a Digital Product Strategist, you will play a crucial role in developing and executing a product strategy that supports small business owners in achieving their goals on TikTok LIVE.About the Role**Key Responsibilities**Design and implement product solutions that...

  • Digital Content Strategist

    4 days ago

    Sydney, New South Wales, Australia Montu Full time

    This is a challenging role for a skilled Digital Content Strategist with a passion for creating engaging social media campaigns. We are looking for someone to lead the development and implementation of our organic social media strategy across various platforms, including IG, FB, YouTube, LinkedIn, X & TikTok.As a key member of our team, you will be...

  • Product Strategist, Issuing Solutions

    1 month ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    Cuscal Limited is a leading company in Australia, offering an exciting opportunity for a Product Strategist, Issuing Solutions to join their team.Company Overview:Cuscal Limited is a rapidly growing company that specializes in delivering comprehensive and customizable card solutions. They are looking for a skilled Product Strategist to join their Issuing...

  • Senior Digital Media Strategist

    4 days ago

    Sydney, New South Wales, Australia Fulcrum Full time

    About the RoleFulcrum is seeking a Senior Digital Media Strategist to join their team in Australia. As a key member of the team, you will be responsible for managing client portfolios, developing media strategies, and collaborating with digital teams to deliver campaigns on time and within budget.Key ResponsibilitiesSpearhead client portfolio success through...

  • Digital Content Strategist

    3 weeks ago

    Sydney, New South Wales, Australia TMGM Full time

    As a Digital Content Strategist at TMGM, you will play a pivotal role in developing and implementing a comprehensive content strategy aligned with the company's goals and objectives.About the JobYou will be responsible for creating high-quality content that educates new Forex traders globally, utilizing content provided by our creative team. This includes...