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Information Management Partner
1 week ago
The Telecommunications Industry Ombudsman is committed to fostering a diverse workplace where everyone feels safe and included. Our vision is for a fair and accessible communications market for Australia.
Job DescriptionIn this role as Information Management Partner, you will support the Operational Excellence function by managing the TIO's information management lifecycle. This involves assessing stakeholder needs, creating, sharing, and managing resources in a timely manner.
You will report to the Head of Service Excellence and Optimisation and play a critical role in developing high-quality content that supports Operational Excellence in delivering fair and consistent outcomes.
Key responsibilities include:
- Providing operational and peer leadership
- Ensuring stakeholders have access to key content
- Managing the Information Architecture for Operational Excellence from creation to disposal
- Fostering responsiveness in a changing environment
