Customer Service Representative

1 day ago

Adelaide, South Australia beBeeCustomerService Full time $45,000 - $80,000
Job Title

We are seeking a customer-focused professional to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, be able to navigate sensitive or complex customer situations, and possess a genuine interest in sustainability and supporting Australia's transition to cleaner energy.

The successful applicant will play a vital role in supporting customers on their energy journey, managing inbound calls, emails, and customer documentation with accuracy and professionalism. They will also provide excellent service while contributing to operational success.

About The Role
  • Key responsibilities include:
  1. Managing customer inquiries and resolving issues in a timely and professional manner
  2. Providing exceptional customer service through effective communication and problem-solving skills
  3. Collaborating with colleagues to achieve team goals and objectives
  4. Developing and maintaining accurate records of customer interactions and data
Requirements
  • A strong background in customer service, preferably in the energy industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Proficiency in Microsoft Office and the ability to quickly learn new systems
  • A genuine passion for sustainability and reducing carbon emissions
Benefits
  • Gain exposure to diverse residential and commercial energy initiatives
  • Build your skills in customer service, administration, and energy solutions
  • Be part of a collaborative, supportive, and mission-driven team
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package

If you are passionate about customer service and sustainability, please apply today. We look forward to hearing from you

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