Brisbane Residential Accommodation Team Member

24 hours ago

Brisbane, Queensland, Australia beBeeCareer Full time $54,248 - $74,860

Senior Night Guest Service Agent Opportunity

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We are seeking a motivated and professional Senior Night Guest Service Agent to join our Front Office team on a full-time basis.

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This is an exciting opportunity to take on a senior role in one of Brisbane's most iconic new residential and hotel precincts.

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About the Role:

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  • Lead by example in delivering exceptional guest service at the Front Desk.
  • Assist with training, coaching and supporting Guest Service Agents.
  • Handle guest check-ins, check-outs, reservations, and enquiries with professionalism.
  • Resolve guest issues efficiently, ensuring a seamless and positive experience.
  • Support the Front Office leadership team with daily operations.
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Qualifications:

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  • Previous Front Office/Guest Service Agent experience.
  • Strong communication and problem-solving skills.
  • A passion for delivering outstanding service and creating memorable guest experiences.
  • High attention to detail and organisational skills.
  • Ability to work a rotating roster including weekends and public holidays.
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Why Join Us?

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At this property, you'll be part of a dynamic team within a landmark development in the heart of Brisbane.

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  • Competitive hourly rate with late night and early morning penalties.
  • Staff discounts across properties worldwide.
  • Training and support to grow your hospitality career.
  • Be part of a stunning new property shaping the future of Brisbane's accommodation scene.
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Career Opportunities:

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Our people drive the success of our business. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

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We value our people as the heart of our success and offer a rewarding package designed to support your professional growth, wellbeing, and work-life balance.

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