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Service Operations Coordinator
2 weeks ago
This role involves coordinating service and installation activities, ensuring a seamless customer experience. The position requires effective communication, problem-solving, and organizational skills.
Key Responsibilities:- Scheduling service and installation jobs
- Assigning tasks to technicians based on location and availability
- Confirming bookings and job details with customers
- Updating schedules in response to changes or urgent requests
- Maintaining accurate records and job information
- Monitoring progress and addressing incomplete jobs
- Ensuring timely completion and invoicing of jobs
- Collaborating with operations, warehouse, and customer service teams
- Strong administrative and organizational abilities
- Effective problem-solving and prioritization
- Customer-centric approach and excellent communication skills
- Confident handling customer issues and professional conflict resolution
- Intermediate MS Office skills and experience with job management systems
This is an exciting opportunity to join our team as a Service Coordinator. If you have strong administrative skills and enjoy working in a fast-paced environment, we encourage you to apply.
