Medical Device Service Specialist
1 day ago
We are a global leader in healthcare technology, dedicated to alleviating pain, restoring health, and extending life.
Our mission is to provide innovative solutions for real people. From research and development to manufacturing and sales, we have a diverse team of passionate individuals who experiment, create, build, improve, and solve complex problems.
Job OverviewThis role offers a unique opportunity to work in a dynamic environment where you will be responsible for providing technical service and support to customers without sales or service quotas.
You will ensure that all preventative maintenance is carried out in a timely manner, according to manufacturer guidelines. You will also make corrective repair calls to equipment, provide technical advice to customers and sales personnel, and act as a liaison between sales and customers on technical issues.
Key Responsibilities- Provide on-site technical service and support to customers without sales or service quotas.
- Ensure all preventative maintenance is carried out in a timely manner, according to manufacturer guidelines.
- Make corrective repair calls to equipment in accordance with manufacturer's guidelines.
- Provide technical advice to customers, sales personnel, and healthcare professionals responding to product-related questions, issues, and problems.
- Act as a liaison between sales personnel and customers on technical issues.
- Bachelor's degree with 0 years of experience, or a Diploma with 2 years of relevant experience, or a Vocational certificate with 4 years of relevant experience.
- 1-2 years of experience in technical services is preferred.
- Relevant experience in repairing and servicing medical devices.
- Team player.
- Customer-focused.
AU$80,000 - AU$120,000 per annum, depending on location and experience.
Benefits and CompensationWe offer a competitive salary and flexible benefits package. Our commitment to our employees' lives is at the core of our values. We recognize their contributions and share in their success.
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