Hunter Valley Resort Group Booking Specialist
7 days ago
Situated in the heart of the beautiful Lovedale region, Rydges Resort Hunter Valley offers a unique and rewarding work experience surrounded by lush vineyards and scenic beauty.
Role OverviewThis is a full-time role that will see you play a key part in the Hospitality & Tourism operations of our business. A rare Monday to Friday business hours role, reporting directly into the Reservations & Yield Manager and working closely alongside our Revenue and Sales Teams.
Key Responsibilities- Coordinate and process group reservations across our resort's accommodation, dining, and event facilities
- Liaise with group organisers to understand their requirements and provide tailored solutions
- Maintain accurate records and reports of group bookings and availability
- Assist with the preparation of group arrival and departure information
- Provide exceptional customer service to group organisers and guests
- Collaborate with other departments to ensure seamless service delivery for group bookings
Rydges operates as part of EVT, one of Australia and New Zealand's leading experience companies. We encompass Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities, and Travel businesses that always feel local and authentic.
BenefitsAt EVT, we want our people to experience our businesses and be brand and experience advocates. As an employee, you'll have access to amazing 'Elevate Perks' including incredible team member discounts from your first day on-the-job, 50% off stays at EVT hotels, $2 movie tickets, and more.
RequirementsWe're seeking a highly skilled individual with previous experience in a group reservations or hospitality customer service role. You'll need strong communication and interpersonal skills, excellent attention to detail and organisational abilities, and the ability to work well under pressure.
An estimated salary for this role is around $65,000 - $80,000 per year, depending on experience.
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