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Retirement Living Support Specialist

2 months ago

Territory of Ashmore and Cartier Islands, Australia Aveo Full time

About Us

Aveo is a leading provider of retirement living communities, with over 30 years of experience in delivering high-quality services to seniors. Our mission is to create thriving communities that support our residents in their independence and well-being.

We are seeking an experienced Service Coordinator to join our team at The Domain Country Club in Ashmore. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our apartments building, providing excellent service to our residents, and responding to any incidents or queries.

The Role

  • You will provide support and coverage to kitchen staff during lunch service, ensuring a seamless dining experience for our residents.
  • You will be the first point of contact for residents requiring assistance, responding promptly and professionally to their needs.
  • You will coordinate fun, social, and inclusive activities for residents, promoting a sense of community and connection.
  • You will complete general domestic cleaning tasks, maintaining the common areas of the building.
  • You will be prepared to jump in and assist with on-the-floor tasks as needed, demonstrating flexibility and a willingness to learn.

Your Skills and Qualifications

  • Previous experience in customer-facing roles, such as hospitality, retail, or aged care, is highly desirable.
  • You possess a warm and friendly personality, able to work autonomously and make decisions independently.
  • You hold current First Aid and CPR certification (or are willing to obtain prior to employment).
  • You have a valid Police Check Certificate (or are willing to undergo one as part of the hiring process).
  • You have received two COVID-19 vaccinations (as required by the employer).

What We Offer

  • A competitive salary of $70,000 - $80,000 per annum, depending on experience.
  • An Employee Referral Program and Employee Assistance Program to support your mental health and wellbeing.
  • Discounts on health insurance and retail/leisure partner providers.
  • Opportunities for further career progression within our organization.
  • A supportive and inclusive work environment, promoting diversity and respect.

About You

If you are passionate about working with seniors, possess excellent communication skills, and enjoy being hands-on, we encourage you to apply for this rewarding opportunity. We look forward to welcoming you to our team