ICT Systems Administrator

5 days ago

Central Coast, Australia beBeeCollaborator Full time $80,000 - $100,000
Job Description

The successful applicant will be responsible for providing technical support to students and staff, as well as maintaining a cohesive working environment for team members. The role requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Support the student device and software program and other services by assisting with the operation of the ICT Service desk;
  • Develop and maintain a harmonious working environment for team members;
  • Keep abreast of current developments in line with operational requirements, identifying needs for further professional development;
  • Monitor Service Desk queue to ensure timely action on all ticket requests;
  • Analyse Service Desk incident queue to develop a proactive approach to problem solving and optimising time spent.

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