Chief ICT Operations Coordinator

6 days ago

Central Coast, Australia beBeeTechnical Full time $34,480 - $53,882
ICT Support Specialist

Job Overview:

The ICT support specialist will provide technical assistance and guidance in the deployment, maintenance, and resolution of IT-related issues.

Key Responsibilities:

  • Diagnose and resolve technical problems via remote-support tools, phone calls, and on-site visits.
  • Provide high-quality ICT support services that meet client expectations and agreed service levels.
  • Participate in the development and improvement of standardised ICT systems.
  • Offer expert technical advice to clients and departmental offices on effective use of available equipment.
  • Contribute to the enhancement of ICT services by escalating relevant incidents and requests.
  • Maintain accurate records according to Department protocols.
  • Hold a current driver's license with a good driving record and be willing to travel as needed.

Essential Requirements:

  • Valid driver's license with a clean driving history.

Why You'll Thrive:

This role offers opportunities for growth and development in a dynamic work environment. As an ICT support specialist, you will work closely with colleagues to deliver exceptional service and improve processes.

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