Park and Garden Executive

4 weeks ago


Toowoomba City, Australia Invocare Full time
About the Role

We are seeking an experienced Park and Garden Manager to lead our Cemetery and Crematoria operations in delivering exceptional customer experiences, driving business growth, and maintaining high standards of presentation and equipment maintenance.

As a key member of our team, you will be responsible for promoting a customer-centric culture, understanding market trends, establishing community connections, and achieving financial targets. Your ability to lead diverse teams, develop local relationships, and identify business opportunities will be essential in driving success.

Key Responsibilities:
  • Promote a customer-focused culture and ensure customer expectations are met or exceeded.
  • Understand market trends, competitors, and changing consumer needs to identify growth opportunities.
  • Establish and maintain connections with community and business groups to increase brand awareness.
  • Deliver target financial metrics, including quota and non-quota revenues, and capital expenses.
  • Plan and execute sales activity planning to achieve revenue objectives.
  • Maintain excellent park presentation and ensure equipment and facilities meet required standards.
Requirements:
  • Experience as a people leader in a customer-focused industry.
  • Ability to lead diverse teams and drive commercial outcomes.
  • Understanding of relevant health, safety, and environmental risks.
  • Current unrestricted driver's license.
What We Offer:
  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with modern facilities.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to an Employee Assistant Program.


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