Practice Manager
2 weeks ago
A career at Bupa Dental offers a unique opportunity to make a lasting impact on the lives of our customers and community. Our purpose is to help people live longer, healthier, happier lives, and we're looking for a dedicated Practice Manager to help us achieve this goal.
As a Practice Manager, you'll be part of an experienced practice team, working together to deliver exceptional patient care and drive business growth. You'll have the opportunity to develop your skills and knowledge, and take on new challenges to advance your career.
We're looking for a motivated and organized individual with a passion for leadership and customer service. If you have prior experience in dental or a related field, that's a bonus, but we're also open to applications from successful managers from other industries.
The ideal candidate will have strong business and people management skills, with the ability to coach, lead, and develop a high-performing team. You'll also have excellent communication and interpersonal skills, with the ability to effectively manage patient relationships and drive business growth.
As a Practice Manager at Bupa Dental, you'll have access to a range of benefits, including significant product and service discounts, paid parental leave, and opportunities for career advancement. If you're passionate about delivering exceptional patient care and driving business growth, we'd love to hear from you.
Key Responsibilities:
- Coaching, leading, and developing a high-performing practice team
- Assisting with overall financial performance of the practice
- Maintaining sterilization, infection control standards, and stock control
- Patient management, including greeting and welcoming patients, answering phone enquiries, and managing customer accounts
- General administration, including processing payments and marketing the practice
- Effectively managing the recruitment and selection of practice staff
What You'll Bring:
- Prior experience in dental or a related field (desirable)
- Prior business and people management experience (essential)
- Strong organizational skills, administrative, and time management skills
- Exceptional communication, interpersonal, customer service skills, and strong business acumen
- Ability to generate income and control costs
- Able to face difficult conversations and deal promptly with issues
- Comfortable conversing with people from all walks of life
Benefits of Joining Bupa Dental:
- Significant product and service discounts
- Paid parental leave
- Reward and recognition programs
- Opportunities for career advancement
- Multiple role opportunities
- Free car parking or accessible by public transport
- Set remuneration bands with regular performance discussions and remuneration reviews
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