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Account Manager

2 months ago


Melbourne, Victoria, Australia StudentUniverse Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at StudentUniverse. As an Account Manager, you will play a key role in nurturing and growing our relationships with key accounts, including travel industry partners.

Key Responsibilities
  • Develop and maintain productive, professional relationships with key team members within our partner organizations.
  • Conduct client meetings with a clear agenda and vision for the partnership's future.
  • Create and manage a clear timeline for partnership growth and renegotiate agreements as necessary.
  • Monitor account performance through key metrics and report regularly on progress against commercial targets.
  • Collaborate with our teams to develop joint marketing campaigns and promote products and services.
  • Lead the contracting process, ensuring alignment with client goals and presenting proposals effectively.
  • Maintain accurate records of opportunities and account information using best practices and systems.
  • Participate in training and upskilling opportunities as recommended or relevant to your role.
  • Stay updated with product knowledge and industry trends through regular training sessions and self-learning.
Requirements
  • 1-3 years of experience in sales and/or account management within the travel industry.
  • In-depth experience with the Asia market is preferred.
  • Proven track record of account growth and customer retention.
  • Outstanding sales skills with the ability to build and maintain relationships.
  • Exceptional communication skills, able to interact with diverse audiences.
  • Knowledge of CRM systems is an advantage.
  • Capable of working under pressure, managing multiple tasks, and working outside office hours if required.
  • Ability to work independently and as part of a team to achieve collective results.
  • Willingness to travel for business domestically and internationally.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A global career opportunity in a network of brands and businesses.
  • A chance to work with a leading travel company.